What is your online experience like ?
Internally trying to duplicate the buying experience is a difficult thing to do. When we did it, we found ourselves saying. "Just skip that step" or "We're not a real customer, just leave it out".
It was lacking that "je ne sais quoi". It felt like getting a participation ribbon in a running race, good exercise but didn't really mean anything because it wasn't a real test.
"A positive and frictionless buying experience is the number one reason for returning customers and referrals."
Get the full report
Our secret shopper program we will answer all your questions.
- We will purchase a product from your store. **
- Have it shipped to our office and unbox it.
- Try the product, review your notifications, payments recipes and customer service.
- Tell you exactly how it went and provide valuable feedback.
- We might even perform a couple of secrets tests as well.
If you just started your online store, or you a veteran in the e-commerce sphere. Everyone should do fire drills.Buy Now
** We will purchase up to $100 usd. If your minimum product is more, please speak with us before purchasing.